Data Protection

Data protection

Privacy Policy and Consents



Objective and responsible body

This Privacy Policy clarifies the nature, scope and purpose of the processing (including collection, processing and use and obtaining consent) of personal information contained in our online offer and the related websites, features and content (collectively referred to as "online offer" or "online offer") "Website"). The privacy policy applies regardless of the domains, systems, platforms, and devices (for example, desktop or mobile) on which the online offering is run.

Provider of the online offer and the body responsible for data protection is, Owner:,, (hereinafter referred to as "Provider", "we" or "us"). For the contact possibilities we refer to our imprint

The term "user" includes all customers and visitors of our online offer. The terms used, such as "Users" are to be understood gender-neutral.



Basic information on data processing

We process personal data of users only in compliance with the relevant data protection regulations in accordance with the dictates of data minimization and data avoidance. This means that the data of the users are processed only if a legal permission exists, in particular if the data for the performance of our contractual achievements as well as on-line services are required, or prescribed by law or in the presence of a consent.

We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of the data protection laws are complied with and in order to protect the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons protect.

Insofar as content, tools or other means from other providers (hereinafter collectively referred to as "third party providers") are used in the context of this privacy policy and their registered office is located abroad, it can be assumed that data will be transferred to the states of residence of the third party providers , The transfer of data to third countries takes place either on the basis of a legal permission, the consent of the users or special contractual clauses, which ensure a legally required security of the data.

We automatically collect and store server logs, which your browsers submit us.
These include:

  • Browsertype/-version
  • Operating system
  • Referrer URL (previous page)
  • Hostname of the accessing computer (IP address)
  • Time of server request
These data can not be assigned to certain persons. It is not possible to merge this data with other data sources; the data are also deleted after a statistical evaluation.



Processing of personal data

Die personenbezogenen Daten werden, neben den ausdrücklich in dieser Datenschutzerklärung genannten Verwendung, für die folgenden Zwecke auf Grundlage gesetzlicher Erlaubnisse oder Einwilligungen der Nutzer verarbeitet:
– Die Zurverfügungstellung, Ausführung, Pflege, Optimierung und Sicherung unserer Dienste-, Service- und Nutzerleistungen;
– Die Gewährleistung eines effektiven Kundendienstes und technischen Supports.

Wir übermitteln die Daten der Nutzer an Dritte nur, wenn dies für Abrechnungszwecke notwendig ist (z.B. an einen Zahlungsdienstleister) oder für andere Zwecke, wenn diese notwendig sind, um unsere vertraglichen Verpflichtungen gegenüber den Nutzern zu erfüllen (z.B. Adressmitteilung an Lieferanten).

Bei der Kontaktaufnahme mit uns (per Kontaktformular oder Email) werden die Angaben des Nutzers zwecks Bearbeitung der Anfrage sowie für den Fall, dass Anschlussfragen entstehen, gespeichert.
Personenbezogene Daten werden gelöscht, sofern sie ihren Verwendungszweck erfüllt haben und der Löschung keine Aufbewahrungspflichten entgegenstehen.

Collection of access data

We collect data about every access to the server on which this service is located (so-called server log files). The access data includes the name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider ,

We use the log data without assignment to the person of the user or other profiling according to the legal provisions only for statistical evaluations for the purpose of operation, security and the optimization of our online offer. However, we reserve the right to retrospectively check the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.



Cookies & reach measurement

Cookies are information transmitted by our web server or third-party web servers to users' web browsers and stored there for later retrieval. The use of cookies in the context of pseudonymous range measurement informs users in the context of this privacy policy.

The consideration of this online offer is also possible to the exclusion of cookies. If users do not want cookies stored on their machine, they will be asked to disable the option in their browser's system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

There is the possibility of many online ad cookies from companies through the US side
 https://www.aboutads.info/choices/
or the EU side
 https://www.youronlinechoices.com/ .

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website is generally transferred to a Google server in the USA and stored there. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data. We also expanded the Google Analytics code "anonymizeIP". This guarantees the masking of your IP address so that all data are collected anonymously. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide other services related to the website usage and the internet usage against the website operator. You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to fully utilize all the functions of this website.

We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure an anonymous detection of IP addresses (so-called IP masking)  Google IP masking.

In addition, you can prevent Google from collecting and processing the data (including your IP address) related to your use of the website (including your IP address), as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:  Browser add-on. As an alternative to the browser add-on, especially browsers on mobile devices, you can also prevent Google Analytics from being captured by clicking this link:  Disable Google Analytics 2099. An opt-out cookie is set which prevents the future collection of your data when you visit this website. The opt-out cookie applies only in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. For instructions on how to integrate the opt-out cookie, see:  Disable tracking.

We continue to use Google Analytics to evaluate data from both double-click cookies and AdWords for statistical purposes. If you do not want this, you can do this via the Ad Manager ( Personalized Advertising).

For more information on terms of use and privacy, please visit
 https://www.google.de/analytics/terms/us.html
respectively
 https://www.google.de/intl/en/policies/.

We use Google Analytics, including the features of Universal Analytics. Universal Analytics allows us to analyze the activities on our sites across equipment (e.g., laptop access and later on a tablet). This is made possible by the pseudonym assignment of a user ID to a user. Such an assignment occurs, for example, when you register for a customer account or register with your customer account. However, no personal data will be forwarded to Google. Although adding additional features to Google Analytics with Universal Analytics, this does not mean that there is a limitation of data protection measures such as IP masking or the browser add-on.



Google Tag Manager

This site uses Google Tag Manager. This service allows site tags to be managed through a user interface. The Google Tool Manager only implements tags. This means: No cookies are used and no personal data are collected. The Google Tool Manager triggers other tags, which in turn collect data. However, Google Tag Manager does not access this data. If domain or cookie level is disabled, it will persist for all tracking tags, as long as they are implemented with Google Tag Manager.



Google Adsense

Because Google Adsense displays ads on this page, your browser may store a cookie sent by Google Inc. or third parties.
This cookie can be read by Google Inc. or by third parties.
To delete this cookie or to change the cookie treatment in general, please consult the help of your browser.
Usually these settings can be found under Tools -> Settings Privacy (Firefox) or e.g. under Tools -> Internet Options -> Privacy (Internet Explorer).



Newsletter

With the following information, we will inform you about the contents of our newsletter as well as the registration, shipping and statistical evaluation procedures as well as your right of objection. By subscribing to our newsletter, you agree to the receipt and the procedures described.

Content of the newsletter: We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipient or a legal permission. Insofar as the content of a newsletter is concretely described in the context of an application for the newsletter, it is decisive for the consent of the user. Incidentally, our newsletters contain the following information: our products, offers, promotions and our company.

Double opt-in and logging: Registration for our newsletter is done in a so-called double opt-in procedure. That After registration, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with external e-mail addresses. Registration for the newsletter will be logged in order to prove the registration process according to the legal requirements. This includes the storage of the logon and the confirmation time, as well as the IP address. Likewise, changes to your data stored with the shipping service provider will be logged.

Shipping service provider: The newsletter is sent by means of " (hereinafter referred to as "shipping service provider"). You can see the privacy policy of the shipping service provider here:.

The e-mail addresses of our newsletter recipients, as well as their other data described in the context of these notes, are stored on the servers of the shipping service provider. The shipping service provider uses this information to send and evaluate the newsletter on our behalf. Furthermore, the shipping service provider may, according to its own information, use this data to optimize or improve its own services, e.g. for the technical optimization of shipping and the presentation of newsletters or for economic purposes, to determine from which countries the recipients come. However, the shipping service provider does not use the data of our newsletter recipients to address them themselves or to pass them on to third parties.

Credentials: To subscribe to the newsletter, it is sufficient to provide your e-mail address.

Statistical Survey and Analysis - The newsletters contain a so-called "web-beacon", i. a pixel-sized file, which is retrieved from the server of the shipping service provider when the newsletter is opened. In the course of this call, technical information, such as information about the browser and your system, as well as your IP address and time of the retrieval are collected. This information is used to improve the technical performance of services based on their specifications or audience and their reading habits, based on their locations (which can be determined using the IP address) or access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our endeavor nor that of the shipping service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

Termination / Withdrawal - You can terminate the receipt of our newsletter at any time, ie. Revoke your consent. At the same time, your consent to its dispatch by the shipping service provider and the statistical analyzes expire. A separate revocation of the shipment by the shipping service provider or the statistical evaluation is unfortunately not possible. A link to cancel the newsletter can be found at the end of each newsletter.

Contact

Sending a contact form on our site Saves this information in our system (database) and sends it at the same time, if desired with a copy. The reason why this is stored is that it is possible that an e-mail from the contact form will not be sent and therefore we can save it as a solution in our system to be able to answer this question.


Comments

The comments will save your email address for unlimited / unpredictable time. You have the opportunity to ask for this deletion request at any time. Your e-mail address will be saved, because we can only understand how often you have commented, or at a later registration can make it easier.

Integration of services and content of third parties

It may happen that contents or services of third-party providers, such as maps or fonts from other websites, are included in our online offer. The inclusion of content from third-party providers always requires that the third-party providers perceive the IP address of the users, since they could not send the content to the users' browser without the IP address. The IP address is therefore required for the presentation of this content. Furthermore, providers of third-party content can set their own cookies and process users' data for their own purposes. In the process, user profiles of the processed data can be created. We will use this content as much as possible in a data-saving and data-avoiding manner and will select reliable third-party providers with regard to data security.

The following presentation provides an overview of third-party providers as well as their contents, as well as links to their data protection statements, which further notes on the processing of data and, currently. already mentioned here, contradictory possibilities (so-called opt-out) contain:

- External fonts from Google, Inc., https://www.google.com/fonts ("Google Fonts"). The integration of Google fonts is done by a server call on Google (usually in the US).

- Maps of the Google Maps service provided by third-party provider Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

- Third-party YouTube Inc.'s YouTube Platforms, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Data protection
 https://www.google.com/policies/privacy/
Opt-Out:
 https://www.google.com/settings/ads/.

Hotjar

We use on this website Hotjar Limited (Level 2, St Julian's Business Center, 3, Elia Zammit Street, St Julian's STJ 1000, Malta) to statistically analyze visitor data. Hotjar is a service that analyzes the behavior and feedback of users on websites through a combination of analysis and feedback tools. Hotjar-based websites have integrated a tracking code on their websites, which will be transmitted to our servers located in Ireland (EU). This tracking code contacts Hotjar's servers and sends a script to the computer or terminal that accesses the Hotjar-based Web site. The script collects certain data relating to the user's interaction with the corresponding web page. This data is then sent to the servers of Hotjar for processing.

More details about the privacy policy and what data is collected by Hotjar in which way
 https://www.hotjar.com/legal/policies/privacy.

Deactivation of Hotjar. The users have the possibility to deactivate the data collection, for this you can use the  https://www.hotjar.com/legal/compliance/opt-out.

Changes to the privacy policy

We reserve the right to change the privacy policy in order to adapt it to changing legal situations, or to changes in the service and data processing. However, this only applies to declarations of data processing. If users' consent is required or elements of the privacy policy contain provisions of the contractual relationship with the users, the changes are only made with the consent of the users.
Users are requested to inform themselves regularly about the content of the privacy policy.

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